Man and Woman Speaking


Hotel owners must review their data protection protocols and better train their staff on the importance of information security, or risk losing guests.

With the amount of personal and confidential information that guests travel with and the amount of paperwork that hotel front desks generate, hotels need to ensure that guests feel secure, or they will risk losing customer confidence. The 2019 DPR found that the hospitality industry needs to better understand the importance of data security best practices and is lacking in proper employee training.

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Learn more about how American hoteliers feel about information security threats.

Data Protection Report Cover

Preparing for customer concerns is essential for success in data security, but companies aren’t doing enough to show consumers they’re protected.


of hospitality business owners believe that companies need to do more to show employees and consumers how they’re protecting personal information


of hospitality companies have an understanding of the legal requirements for handling confidential information in their industry


of hospitality business owners believe that data breaches are no big deal and are blown out of proportion

Read our Executive Summary for a sneak peek of the Shred-it Data Protection Report.

Learn more about the information security trends in other industries.


Financial Services





This year, Shred-it studied several groups to best understand the information security perceptions and behaviours across a broad spectrum of audiences.

C-Suites & SBOs

Find out how leaders of both small and large businesses feel about information security practices in their business.

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Employees/ Employers

Learn more about the differences between employees and employers when it comes to data protection.

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Discover how the general public reacts to corporate data breaches and how it impacts their daily lives.

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About the Data Protection Study & Report
In its 9th year, this survey identifies the insights, opinions and best practices of data protection among Small Business Owners (SBOs), C-Suite Executives (C-Suites) and members of the public at large from across the country to help Americans better navigate this changing privacy landscape. The goal is to uncover – and quantify – both the risks and opportunities American businesses and consumers face, including the upsides and downsides of mishandling data and/or being breached. While the previous reports were branded as the Shred-it State of the Industry Report, this year it has been renamed to the Shred-it Data Protection Report – a name that more closely reflects the focus of the report and the value of the intelligence it provides.

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