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In today’s business environment, the majority of organizations are not paper free; Canadians still use an average of 6 million tonnes of paper annually.1 Since paper remains a core component of office life, there are still plenty of hard drives, printers, fax machines, photocopiers and other similar devices in every office. Unfortunately organizations don’t often realize that these devices are storing confidential information on hard drives and as a result may not be taking proper precautions in disposing of their devices. According to the 2014 Shred-it Security Tracker, 42 percent of Canadian businesses surveyed have never disposed of hard drives, USBs or other hardware that contain confidential information, which translates into a large amount of confidential data that could potentially fall into the wrong hands.2
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Once a hard drive is unused, the only way to ensure that the data on it is completely gone is to remove the hard drive from its device and securely destroy the hard drive before throwing it away, recycling or selling it.
Three Simple Workplace Guidelines Designed to Safeguard Hard Drives:
Millennials are quickly becoming one of the most influential and dominant employee sectors in the workplace. In Canada, forecasters predict that 75 percent of the workforce will be comprised of Millennials by the year 2028.3
With significantly different values than their predecessors, this generation leans towards technology and flexibility creating a need for organizations to adapt policies and procedures. In terms of data protection, this involves ensuring policies meet the growing dependence on technology while still retaining the security of confidential information.
Despite being driven by technology, Millennials appear to have a lack of regard of data security and the protection of their personal identifiable information.4 From an organizational standpoint, this lack of concern surrounding online security needs to be addressed and mitigated through company-wide policies related to smartphone apps and for personal devices used in a work capacity.
Nearly 70 percent of Millennials continue to use personal apps in the workplace to support their work.5 Of that population, 60 percent don’t express concern about corporate security when using these personal apps. When you consider that 25 percent of employed U.S. adults have been a victim of hacking on a personal device, it should be a significant concern of employers that these devices are not only in the workplace but are not being used under strict security guidelines.6
For tips on building a BYOD policy or how to keep confidential information safe, please visit the Shred-it Resource Centre at shredit.com/resource-centre.
The first step in fixing a problem is knowing that it exists. In each edition we feature a recent high profile data breach to show businesses how they can mitigate similar risks.
This quarter we wanted to feature an investigation currently underway in Newfoundland and Labrador.
Central Health (Newfoundland and Labrador):
A health authority in Newfoundland and Labrador is investigating a breach of confidentiality after a document containing patient information was picked up off hospital property in Grand Falls-Windsor in early May 2015.7 According to Central Health CEO Rosemarie Goodyear, the document which should have been disposed of at the end of the employee’s shift was a daily report on patients assigned to a health-care provider and contained the personal information, including name, age and diagnosis for 16 patients.
Instead the document had been found in the community and provided to a local news outlet prompting a reporter to reach out to one of the patients. The health authority became aware of the breach when the patients contacted them. All 16 patients or their families have been contacted.
What you can do: It’s clear that the medical industry needs to improve security around confidential medical
records, and there are simple steps a company can take to reduce the risk of a data breach.
Shred-it’s most important relationship is with its customers, which is why Shred-it Partners are trained to
provide top level customer service and expertise. In each edition of our newsletter, we highlight a Shred-it
Partner that went above and beyond to provide exceptional customer service.
Inside Sales Executive, Toronto East
Heather Nelson goes above and beyond to ensure the needs of her customers are met and approaches each call she receives with an unsurpassed level of commitment. She makes each customer feel comfortable, guiding them through a conversation around information security discovering not only their needs, but helping them gain insight into the full range of ways in which Shred-it can assist in reducing the risk of fraud.
Heather Nelson goes above and beyond to ensure the needs of her customers are met and approaches each call she receives with an unsurpassed level of commitment. She makes each customer feel comfortable, guiding them through a conversation around information security discovering not only their needs, but helping them gain insight into the full range of ways in which Shred-it can assist in reducing the
risk of fraud.
For more tips on improving information security, please visit the Shred‑it Resource Center at
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