Man and Woman Speaking


Law firms must realize that human error and lack of internal protocols are the leading causes of a data breach.

There is a common misperception that information security breaches and privacy are the result of a digital data breach, however the 2019 DPR confirms that human error is the primary cause of a breach. Law firms need to recognize and understand the importance of information security and better train their staff or suffer the consequences.

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Learn more about how Canadians feel about information security threats.

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Human Error is the leading source of a potential data breach  

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Only 28% of legal professionals train their employees on information security procedures twice a year or more frequently.

Given that human error is a leading cause of a breach, legal organizations must place a larger emphasis on their training programs and policies to ensure that information remains secure. This will allow them to be proactive when it comes to protecting their customers’ data.

Read our Executive Summary for a sneak peek of the Shred-it Data Protection Report.

Learn more about the information security trends in other industries.

Financial Services




This year, Shred-it studied several groups to best understand the information security perceptions and behaviours across a broad spectrum of audiences.

C-Suites & SBOs

Find out how leaders of both small and large businesses feel about information security practices in their business.

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Employees/ Employers

Learn more about the differences between employees and employers when it comes to data protection.

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Discover how the general public reacts to corporate data breaches and how it impacts their daily lives.

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About the Data Protection Study & Report

In its 9th year, this survey identifies the insights, opinions and best practices of data protection among Small Business Owners (SBOs), C-Suite Executives (C-Suites) and members of the public at large from across the country to help Canadians better navigate this changing privacy landscape. The goal is to uncover – and quantify – both the risks and opportunities Canadian businesses and consumers face, including the upsides and downsides of mishandling data and/or being breached. While the previous reports were branded as the Shred-it State of the Industry Report, this year it has been renamed to the Shred-it Data Protection Report – a name that more closely reflects the focus of the report and the value of the intelligence it provides.

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