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In this issue we will discuss the common mistakes businesses should avoid making.
The first step in improving information security is conducting a thorough assessment of the vulnerabilities in your business. However, according to the 2014 Shred-it Information Security Tracker, one in four organizations in Canada have never audited their company’s protocols for storing and disposing of confidential information.1Take a close look at your organization’s current information security procedures so you can identify any potential mistakes and take concrete action to lower your risk.
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Every year Canadians lose millions of dollars to online, mail, door-to-door and telephone scams2. This unique type of fraud can cause devastating damage to businesses. It’s important to stay informed so you can recognize these scams and protect confidential information.
Small businesses are often targeted by directory listing or unauthorized advertising fraud in an attempt to bill the organization for an advertisement or directory listing which does not exist. The organization is deceived by a fake quote based on a genuine entry or advertisement the business has had in a different publication or directory.
According to the Competition Bureau of Canada you can protect yourself by:
For more information on how to recognize fraud please visit the Competition Bureau and download the Little Black Book of Scams.
The first step in fixing a problem is knowing that it exists. In each edition we feature a recent high profile data breach to show businesses how they can mitigate similar risks.
This quarter we’re highlighting:
Book2Park.com: Book2Park.com is an online parking reservation service for airports across the United States. According to sources, they appear to be the latest victim of the cybercriminal group who stole more than a 100 million credit and debit cards from Target and Home Depot. Book2park.com is the third online parking service since December 2014 to fall victim to this group.
What you can do: Cybercrime continues to be one of the biggest threats to businesses, however according to the 4th Annual Shred-it Security Tracker, 60 percent of Canadian organizations reported having no cyber security policy in place. It is important for business leaders to ensure their information security protocols extend to include cyber security and the disposal of e-media and hard drives. Erasing hard drives does not mean data is destroyed. Physical hard drive destruction is proven to be the only 100% secure way to destroy data from hard drives.
Shred-it’s most important relationship is with its customers, which is why Shred-it Partners are trained to provide top level customer service and expertise. In each edition we highlight a Shred-it Partner that went above and beyond to provide exceptional customer service.
Edward Gyasi, Customer Security Representative, Toronto East
“Edward certainly provided excellent customer service today! Thank you Edward!”
For Edward Gyasi being a Customer Security Representative means more than just securely destroying documents; it means looking for ways to help customers maintain or improve their overall information security practices.
Edward demonstrates this commitment by approaching every situation with a focus on the customer. Whether he is destroying more material than planned or bringing additional bins just in case they’re needed, Edward aims to find solutions to customers’ problems. With his “can do” attitude, Edward has combined innovative problem solving with high-quality customer service.
Shred-it would like to commend Edward for going above and beyond for his customers by taking an active role in helping decrease their exposure to fraud.
Please visit the Shred-it Resource Centre for more information on successfully implementing an information security program in your organization. You can also stay informed with Shred-it on Facebook and LinkedIn or you can follow us on Twitter at @Shredit
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